Privacy Policy
PLEASE READ THIS POLICY CAREFULLY TO UNDERSTAND OUR POLICIES AND PRACTICES REGARDING YOUR INFORMATION AND HOW WE WILL TREAT IT.
BY ACCESSING OR USING THE BANKING SUPPORT UAE WEBSITE OR SERVICES, YOU AGREE TO THIS PRIVACY POLICY.
If you do not agree with our policies and practices, please do not use our Site or Services.
This privacy policy may change from time to time. Your continued use of this Site and/or our Services after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.
This Privacy Policy is written to comply with applicable data protection laws, including the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL), the EU General Data Protection Regulation (“GDPR”), and the California Consumer Privacy Act (“CCPA”).
Banking Support UAE (“Company,” “we,” “us,” or “our”) owns and operates the website bankingsupportuae.com and other related digital properties (collectively, the “Site”) to provide banking consultancy services, including business account opening, business loans, company formation, and related services (the “Services”).
This policy describes the types of information we may collect from you or that you may provide when you use our Site and Services, and our practices for collecting, using, maintaining, protecting, and disclosing that information.
This Privacy Policy applies to all visitors and users of the Site as well as to Banking Support UAE’s clients (“Users,” “you,” or “your”).
1. INTRODUCTION
Banking Support UAE respects your privacy and is committed to protecting it through compliance with this policy.
This Privacy Policy applies to information we collect:
on the Site,
in your agreement(s) for our Services, and
in email, text, or other electronic communications between you and Banking Support UAE.
2. CHILDREN
Our Site and Services are not directed at or intended for individuals under the age of 18. We do not knowingly collect data from individuals under 18.
3. INFORMATION WE COLLECT
a. Information You Provide
Contact details (such as name, company, email, phone) when you request information or engage our Services.
Professional and business information you provide during discussions, proposals, or contracts.
Records of correspondence with us, including emails or support requests.
Payment and billing details, where applicable.
b. Information Collected Automatically
As you navigate through our Site, we may collect:
Technical information about your device, browser, and internet connection (e.g., IP address, operating system).
Usage data including pages visited, traffic data, and interaction logs.
c. Tracking Technologies
We may use:
Cookies to enhance site experience.
Analytics/heatmaps/pixels to analyze engagement with our Site.
4. HOW WE USE INFORMATION
We use your information to:
Provide and manage our consultancy services.
Respond to inquiries and deliver requested information.
Improve the Site and user experience.
Conduct analytics, research, and service improvements.
Communicate updates, insights, or promotional materials (where you have consented).
Comply with legal obligations and enforce our rights.
5. DISCLOSURE OF INFORMATION
We may disclose your information:
To trusted third-party service providers (e.g., IT providers, analytics).
To comply with legal or regulatory obligations.
To protect our rights, property, or safety, and those of our clients or partners.
In connection with business transfers (e.g., mergers, acquisitions).
We will not sell your personal information.
6. YOUR CHOICES
You may:
Manage cookie preferences through your browser settings.
Opt-out of promotional communications by following unsubscribe links or contacting us.
7. ACCESS AND CORRECTION
You may request access to, correction of, or deletion of your personal information by contacting us at enquiry@bankingsupportuae.com.
8. DATA SECURITY
We use appropriate technical and organizational measures to protect personal information. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.
9. DATA RETENTION
We retain personal information as long as necessary to fulfill the purposes outlined in this policy or as required by law. When no longer needed, data will be securely deleted or anonymized.
10. INTERNATIONAL TRANSFERS
As a consultancy operating across multiple jurisdictions, your data may be transferred to and stored in locations outside your country of residence. We take reasonable steps to ensure data is protected wherever processed.
11. GDPR RIGHTS
If you are located in the EU/EEA, you have rights under GDPR, including the rights to access, rectify, erase, restrict processing, object, and request data portability. To exercise these rights, contact enquiry@bankingsupportuae.com.
12. CCPA RIGHTS
If you are a California resident, you have the right to know, access, and request deletion of your personal information, subject to certain exceptions. You also have the right to opt-out of the sale of personal information (which Banking Support UAE does not engage in).
13. CHANGES TO THIS POLICY
We may update this policy from time to time. Material changes will be communicated via the Site or email.
14. CONTACT INFORMATION
For questions, comments, or complaints regarding this Privacy Policy, please contact:
Banking Support UAE
📧 Email: enquiry@bankingsupportuae.com
🌍 Offices: Dubai, United Arab Emirates